How do I accept or decline a Mallard Bay booking?

In this article, we will guide you through the step-by-step process of accepting and managing your bookings on Mallard Bay. Additionally, I'll also show you how to move the trip dates if needed.

If you are an outfitter or charter service provider, managing your bookings effectively is critical to the success of your business. Mallard Bay provides a user-friendly platform to manage bookings and reservations, making it easy to track and organize all your appointments.

Step 1: Log in to your Mallard Bay Account

• Visit my.mallardbay.com

• Login using your “Email Address” and “Password”.

Step 2: Access “My Bookings”

• Once you are logged into the dashboard, click “My Bookings”, your outfitter/charters will appear at the top of your screen centered, click it.
  

Step 3: Viewing Bookings

Once you are in the “My Bookings” tab you will see the following sections.

• Upcoming - Booking accepted that are yet to take place

• Requested - Bookings requested by clients - Accept or Deny

• Denied - Denied Bookings

• Cancelled - Cancelled bookings

• Completed - Bookings that were accepted and fulfilled

Step 4: Accepting or Denying Bookings

• To accept or deny bookings select “Requested”, requested bookings will then appear on this tab. Click the booking you would like to accept or deny. When clicked the page will refresh and the following information will appear. Sportsmen’s name, email address, and phone number.
  This information will be important to reaching out to clients in the case of communicating any issues with dates booked or changes that need to be made.
  
  

• Select the booking you would like to "Approve" or "Decline".
  
• At the bottom of the page you will see a green “Approve” button and a red “Decline” button. Click the appropriate button.
  
   
• If accepted, the booking will be moved to the “Upcoming” tab.
• If Denied, you will need to provide a reason. The booking will then move to the “Denied” tab.
  

In conclusion, managing your bookings on Mallard Bay is a straightforward process that can help you keep track of all your appointments and reservations. By following these simple steps, you can easily manage your bookings and provide exceptional service to your clients.