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What do I need to send in after signup, and who's my point of contact?

Send your website content — photos, package details, pricing, branding, and policies — to the Google Drive folder your account manager texts you after signup. They're your main point of contact; call/text (225) 577-5397 if you're not sure who that is.

After signup, the main thing you need to send in is your website content so Mallard Bay can build your draft.

Your account manager will text you a Google Drive folder from Mallard Bay’s business line. Add your website materials there, including:

  • Business/about-us text
  • Hunt, fishing, lodging, or charter package details
  • Pricing or package information
  • Photos and videos you want used
  • Logo/branding if you have it
  • Any “what to expect,” policies, waiver, license, or pre-trip details you want reflected
  • Existing website/domain info if you’re transferring a current site

Once Mallard Bay has your content, they’ll build a rough draft for you to review.

Your primary contact is your account manager. They should reach out by text after signup with the Google Drive folder.

During setup, an onboarding coach may also be in contact to help make sure your Mallard Bay listing and business information are set up correctly.

If you’re not sure who your account manager is, you can message or call/text Mallard Bay’s business line: (225) 577-5397.

After you send the content:

  • Mallard Bay builds a rough website draft.
  • You review it and request edits.
  • The team goes back and forth with you until you approve the final version.
  • After approval, the domain transfer process begins.
  • Once the domain is transferred, the site is ready to go live.suzie