Does the platform automatically send trip reminders, payment notices, and booking confirmations?
Yes — booking confirmations, trip reminders, payment notices, and form reminders all send automatically through Message Templates and the Automation Center, and you control the wording, timing, and triggers.
Yes. Mallard Bay can automatically send booking-related messages like:
- Booking confirmations
Trip reminders
These are typically handled through your message templates and automations tied to bookings, payments, and forms. You can customize the wording, timing, and which messages go out from the dashboard.
If you want to review or adjust them, I can take you to Message Templates or the Automation Center.

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