Does checkout stay on my own website, and can I book a phone caller in myself?
Yes to both — checkout stays on your own site through Mallard Bay's embedded booking flow, and you can manually book a phone caller yourself from Bookings → New Booking using the same workflow as an online booking.
Yes.
Checkout can stay on your own website if you use Mallard Bay’s embedded booking flow or website integration. A customer can browse your site, select the trip/listing, and complete the booking/payment experience without you sending them somewhere manually. The exact setup depends on whether you’re using a Mallard Bay-built site, an embedded widget, or links/buttons on your existing site.
And yes, you can book a phone caller yourself. For someone who calls in, you can manually create the booking from your dashboard using the legacy booking workflow:
- Go to Bookings.
- Start a new booking or quote.
- Select the listing/trip, dates, guests, and pricing.
- Add or select the client.
- Send them a payment link, invoice, or booking confirmation as needed.
That lets you keep phone bookings, walk-ins, referrals, and repeat clients organized alongside online bookings.
If you want, I can take you to the Bookings page so you can start one.
